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Degraded

LImited access to Krotos Studio

Jul 16, 2024 at 12:00pm UTC
Affected services
krotos.studio

Resolved
Jul 17, 2024 at 2:37pm UTC

The issue has been resolved. We're currently writing some guardrails to avoid any such issue going forward.

Updated
Jul 16, 2024 at 3:15pm UTC

We have identified the root cause, all affected users have had their access restored. If you're still facing an issue let us know, and we'll handle it ASAP.

We'll keep investigating as for why it happened, and will keep you updated.

Thank you for your patience.

Created
Jul 16, 2024 at 12:00pm UTC

The Krotos Studio tier functionality is limited for a small percentage of users. A fix is already in the works and will be deployed shortly.