Incidents | Krotos Ltd Incidents reported on status page for Krotos Ltd https://status.krotos.studio/ en krotos.studio recovered https://status.krotos.studio/ Mon, 16 Jun 2025 22:17:54 +0000 https://status.krotos.studio/#2a427ad7ca9845b945ab215a1c1cc06ad3e03fdecaa748caebc80999eb8c7b31 krotos.studio recovered krotos.studio went down https://status.krotos.studio/ Mon, 16 Jun 2025 22:14:55 +0000 https://status.krotos.studio/#2a427ad7ca9845b945ab215a1c1cc06ad3e03fdecaa748caebc80999eb8c7b31 krotos.studio went down krotosaudio.com recovered https://status.krotos.studio/ Fri, 13 Jun 2025 13:29:21 +0000 https://status.krotos.studio/#d3d550261d6f5b7c38d18f6d59607f58c6356714d100e5106521df8f3c9c0cf0 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Fri, 13 Jun 2025 13:21:17 +0000 https://status.krotos.studio/#d3d550261d6f5b7c38d18f6d59607f58c6356714d100e5106521df8f3c9c0cf0 krotosaudio.com went down Checkout not working https://status.krotos.studio/incident/577009 Fri, 23 May 2025 09:37:00 -0000 https://status.krotos.studio/incident/577009#c83324c1897a8530af8fd8c3a46edf147603c566b1454e7445fc00d865ca847d Checkout now working Checkout not working https://status.krotos.studio/incident/577009 Thu, 22 May 2025 16:27:00 -0000 https://status.krotos.studio/incident/577009#772522a2657283eb5591201a5ffc1fcc2c665d943f9baac603da407dc80f2ce5 Checkout stopped working for roughly 15 hours. It is working again but maintenance is ongoing to fix the root of the issue. AAG Unavailable https://status.krotos.studio/incident/507721 Wed, 05 Feb 2025 15:24:00 -0000 https://status.krotos.studio/incident/507721#03cfcaf5c6d3e9f8ba39ff1113a55403e2d97ce7582daa527496fe4a6a1c2c66 We’re back! AAG should be up and running. Thanks for bearing with us. Go be creative with your ambience ideas! AAG Unavailable https://status.krotos.studio/incident/507721 Wed, 05 Feb 2025 07:19:00 -0000 https://status.krotos.studio/incident/507721#f4698f114bb75eba79ca6f326fb091658d4ce5de30c6acd81f5028a1bf543dac There is an ongoing incident with the Krotos Studio AI Ambience Generator (AAG) not being able to generate a useful result from a prompt or an image. The reason behind it has been identified, and we're currently working on a fix. Unreachable home page https://status.krotos.studio/incident/443206 Fri, 11 Oct 2024 23:02:00 -0000 https://status.krotos.studio/incident/443206#43ba0845cb81aaf7e0736d3a8afab8102bab9d57bc5fd84d97489de35ba75673 The incident was caused by one of our providers forbidding access to the home page. across multiple regions. The incident was resolved automatically, but let us know if you're having issues still LImited access to Krotos Studio https://status.krotos.studio/incident/398971 Wed, 17 Jul 2024 14:37:00 -0000 https://status.krotos.studio/incident/398971#3f80537f888d03743d6f8801d21d951d480beb3f4870617f1405ed9e887486f4 The issue has been resolved. We're currently writing some guardrails to avoid any such issue going forward. LImited access to Krotos Studio https://status.krotos.studio/incident/398971 Tue, 16 Jul 2024 15:15:00 -0000 https://status.krotos.studio/incident/398971#7a31d5c7ca66fe1350cab3fae204f9f6dc53f615d37e0462535c5c004bc6b3a7 We have identified the root cause, all affected users have had their access restored. If you're still facing an issue let us know, and we'll handle it ASAP. We'll keep investigating as for why it happened, and will keep you updated. Thank you for your patience. LImited access to Krotos Studio https://status.krotos.studio/incident/398971 Tue, 16 Jul 2024 12:00:00 -0000 https://status.krotos.studio/incident/398971#452877f7abada2fdc40ed8cc852f4651579fdc342079f33e9b2a7a5a2a0703bc The Krotos Studio tier functionality is limited for a small percentage of users. A fix is already in the works and will be deployed shortly. Unable to checkout https://status.krotos.studio/incident/394222 Fri, 05 Jul 2024 23:33:00 -0000 https://status.krotos.studio/incident/394222#b7b1fb05de8bdb2d0e23b4164979256b57c1657851b8637f35ef973c38e054a3 We've identified and resolved the issue. The fix is deploying on all regions as of this moment. Thank you for your patience. Unable to checkout https://status.krotos.studio/incident/394222 Fri, 05 Jul 2024 23:12:00 -0000 https://status.krotos.studio/incident/394222#8405ba931da0bce00e3dff1f25878eca9c93088a363c1ad6419095a1e77d3719 Thank for your response in the Krotos Studio Pro release. It appears our payment gateways have taken a beating. Currently you’ll be getting an error when trying to checkout. We are working on resolving that issue as soon as we can, so you’ll be able to get your hands on Krotos Studio.