Incidents | Krotos Ltd Incidents reported on status page for Krotos Ltd https://status.krotos.studio/ en krotosaudio.com recovered https://status.krotos.studio/ Sat, 04 Jul 2026 00:36:55 +0000 https://status.krotos.studio/#5e35c87c0a15479a8d271e24348adb61579fb313e6256b93dc0ceb7da6a06aff krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Sat, 04 Jul 2026 00:33:52 +0000 https://status.krotos.studio/#5e35c87c0a15479a8d271e24348adb61579fb313e6256b93dc0ceb7da6a06aff krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Fri, 03 Jul 2026 02:18:38 +0000 https://status.krotos.studio/#f5ba90c106817f5fd34cac22b3a61f64cd6ae93adadcd12145def556dfe2b583 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Fri, 03 Jul 2026 02:16:02 +0000 https://status.krotos.studio/#f5ba90c106817f5fd34cac22b3a61f64cd6ae93adadcd12145def556dfe2b583 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Sun, 28 Jun 2026 01:00:42 +0000 https://status.krotos.studio/#c6ec118028a2903784296ab776d81c23f9f8e55df440ed16c20c9e00e08fc1f6 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Sun, 28 Jun 2026 00:54:48 +0000 https://status.krotos.studio/#c6ec118028a2903784296ab776d81c23f9f8e55df440ed16c20c9e00e08fc1f6 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Mon, 22 Jun 2026 02:21:38 +0000 https://status.krotos.studio/#307247000afdc99b966eb2e18bf2aa52030a7ff2713f0cb7af509afe0e8912df krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Mon, 22 Jun 2026 02:18:40 +0000 https://status.krotos.studio/#307247000afdc99b966eb2e18bf2aa52030a7ff2713f0cb7af509afe0e8912df krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Sat, 20 Jun 2026 00:30:34 +0000 https://status.krotos.studio/#a580e00137959ad1f14d7d6144e25eeb7f6a6d444a0e5ef574ba0d5a76500ee7 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Sat, 20 Jun 2026 00:28:05 +0000 https://status.krotos.studio/#a580e00137959ad1f14d7d6144e25eeb7f6a6d444a0e5ef574ba0d5a76500ee7 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Fri, 12 Jun 2026 02:30:38 +0000 https://status.krotos.studio/#9290c61118a705b36f8d957ff6cb5a20ff400f1a7b296fc0a6b77975d8cceb4c krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Fri, 12 Jun 2026 02:27:47 +0000 https://status.krotos.studio/#9290c61118a705b36f8d957ff6cb5a20ff400f1a7b296fc0a6b77975d8cceb4c krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Thu, 11 Jun 2026 00:42:40 +0000 https://status.krotos.studio/#6abcde463092438a993e0c54b5397a508ee6eceb27b76f888e7cc3058a67995f krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Thu, 11 Jun 2026 00:39:47 +0000 https://status.krotos.studio/#6abcde463092438a993e0c54b5397a508ee6eceb27b76f888e7cc3058a67995f krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Mon, 08 Jun 2026 02:36:34 +0000 https://status.krotos.studio/#675742858d442f9333929fb20cb56208e940f83d3104ac0a6b653ead2334d606 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Mon, 08 Jun 2026 02:32:04 +0000 https://status.krotos.studio/#675742858d442f9333929fb20cb56208e940f83d3104ac0a6b653ead2334d606 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Sun, 07 Jun 2026 20:09:34 +0000 https://status.krotos.studio/#c7a29eaf24f666bc4ea3cf525684ad78b2482bec33d0b8443832ab97432be302 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Sun, 07 Jun 2026 20:06:56 +0000 https://status.krotos.studio/#c7a29eaf24f666bc4ea3cf525684ad78b2482bec33d0b8443832ab97432be302 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Sun, 07 Jun 2026 00:30:44 +0000 https://status.krotos.studio/#484217bad3b6dac954cf8802b6ebe9d34de3c880b7407be4c808498655cb8552 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Sun, 07 Jun 2026 00:24:45 +0000 https://status.krotos.studio/#484217bad3b6dac954cf8802b6ebe9d34de3c880b7407be4c808498655cb8552 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Fri, 05 Jun 2026 00:42:39 +0000 https://status.krotos.studio/#c744edcf9ddb441d1eb50fe1b853059498cfc020f1e9933e8ffc6bf58125fe9f krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Fri, 05 Jun 2026 00:41:00 +0000 https://status.krotos.studio/#c744edcf9ddb441d1eb50fe1b853059498cfc020f1e9933e8ffc6bf58125fe9f krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Mon, 01 Jun 2026 02:39:48 +0000 https://status.krotos.studio/#8267415d07fde745b68e29d1b18d685ad833988d4c40c7aa974efa0aa9b725e0 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Mon, 01 Jun 2026 02:33:57 +0000 https://status.krotos.studio/#8267415d07fde745b68e29d1b18d685ad833988d4c40c7aa974efa0aa9b725e0 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Mon, 01 Jun 2026 02:27:44 +0000 https://status.krotos.studio/#16963073b38d7bf1b5373630c96446c319b5d0dd8302711c927f5eea0479c5f5 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Mon, 01 Jun 2026 02:21:57 +0000 https://status.krotos.studio/#16963073b38d7bf1b5373630c96446c319b5d0dd8302711c927f5eea0479c5f5 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Sun, 24 May 2026 02:16:00 +0000 https://status.krotos.studio/#1f4dcd5a50f70f801869772112b991cff8cc6fc8c345c905e6d79a06e4f985ab krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Sun, 24 May 2026 02:12:47 +0000 https://status.krotos.studio/#1f4dcd5a50f70f801869772112b991cff8cc6fc8c345c905e6d79a06e4f985ab krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Mon, 18 May 2026 02:18:35 +0000 https://status.krotos.studio/#43c0f476fe97cab97671f01baafd6636fee01f55ba2787823abdcc317426ee6e krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Mon, 18 May 2026 02:15:58 +0000 https://status.krotos.studio/#43c0f476fe97cab97671f01baafd6636fee01f55ba2787823abdcc317426ee6e krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Tue, 12 May 2026 03:12:37 +0000 https://status.krotos.studio/#15610ff2a4059560509a83cbf09e78636fc91542e17f6226aff6d4e5925d0392 krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Tue, 12 May 2026 03:07:30 +0000 https://status.krotos.studio/#15610ff2a4059560509a83cbf09e78636fc91542e17f6226aff6d4e5925d0392 krotosaudio.com went down krotosaudio.com recovered https://status.krotos.studio/ Sun, 03 May 2026 00:30:37 +0000 https://status.krotos.studio/#ae4cf4c01353c93bad615c563050e4997ea08ebd71d3cf3926403be9c863d19f krotosaudio.com recovered krotosaudio.com went down https://status.krotos.studio/ Sun, 03 May 2026 00:24:42 +0000 https://status.krotos.studio/#ae4cf4c01353c93bad615c563050e4997ea08ebd71d3cf3926403be9c863d19f krotosaudio.com went down Video to Sound available https://status.krotos.studio/incident/855383 Mon, 23 Mar 2026 10:37:00 -0000 https://status.krotos.studio/incident/855383#85034f571bc3655b47dd3ed29075e11cd742b7e9983156a9ff0b447409543138 Video to Sound is available again Video to Sound is unavailable https://status.krotos.studio/incident/855340 Mon, 23 Mar 2026 09:37:00 -0000 https://status.krotos.studio/incident/855340#18e0912b254a627292dfc58d715b45214d8ec163c426e9a88aac70923f195995 Video to Sound is available Video to Sound is unavailable https://status.krotos.studio/incident/855340 Mon, 23 Mar 2026 09:27:00 -0000 https://status.krotos.studio/incident/855340#12c6d560ce90e487da66eb4612e260c11965435feef3bcfe2c08b5360b7ced99 Our Video-to-Sound service is temporarily unavailable. This is due to an infrastructure issue which is under investigation. AI Ambience Generator is unavailable https://status.krotos.studio/incident/829396 Fri, 20 Feb 2026 10:21:00 -0000 https://status.krotos.studio/incident/829396#ed4f599b8879c2254a4ca1d2ae08f9c5924cbf7505da1b9f49bf4aa31641dbd8 The AI Ambience Generator has been restored in version 2.6.4. The feature won't function on versions older than 2.6.4. Please update to 2.6.4 using the link in your Krotos Studio account's Download section to continue using the AI Ambience Generator. Some outgoing emails may be delayed or not delivered https://status.krotos.studio/incident/803529 Mon, 19 Jan 2026 14:00:00 -0000 https://status.krotos.studio/incident/803529#e8a017fcf51186ad402959b7041c420547cd9254fc1b6b8fe7be7437c5538574 All email communications have been resolved. If you're still having any issues all your data is available in your account. Some outgoing emails may be delayed or not delivered https://status.krotos.studio/incident/803529 Wed, 14 Jan 2026 09:48:00 -0000 https://status.krotos.studio/incident/803529#d3a1185f1535b42aa91a1e0dc2a0ed6620f9b72ef8ee129be188c8cb837bd0e4 We have identified the root cause and are working towards resolving this. The emails of Krotos Studio usage are being delivered as expected. Some outgoing emails may be delayed or not delivered https://status.krotos.studio/incident/803529 Fri, 09 Jan 2026 08:20:00 -0000 https://status.krotos.studio/incident/803529#58aec7bed98f865fb09a4740dcf52c43c6493afd30fc1fec54104586f58c3645 We’re currently experiencing limited delivery of outgoing emails. This means some emails (such as order confirmations or notifications) may arrive later than usual or not at all. All core systems are working normally: * Orders are processing as expected * Accounts and dashboards are fully accessible * You can view all orders and updates directly from your account pages We’re actively working to restore normal email delivery and will share updates here as progress continues. Thank you for your patience. Account Service Distrupted https://status.krotos.studio/incident/796594 Wed, 31 Dec 2025 11:42:00 -0000 https://status.krotos.studio/incident/796594#d779732b2e7a48664c7b078dd5123268341647102ec411bf6985570b800f6ef5 This has been resolved Account Service Distrupted https://status.krotos.studio/incident/796594 Wed, 31 Dec 2025 11:38:00 -0000 https://status.krotos.studio/incident/796594#c1bc64b85c377a78228c127945bffcd18362de3f9a7c1c2ef1a594764dbbb491 Krotos Studio experienced intermittent service issues between 10:05 and 12:31 UTC on December 31, 2025. During this time, some users may have experienced: - Difficulty logging in to their accounts - Trouble accessing their profile pages - Issues using Video to Sound (V2S) for video analysis - Slow page loads or timeout errors Our team identified and resolved the issue. The service was fully restored at 12:31 UTC and is now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any issues, please contact our support team. v2s is unavailable https://status.krotos.studio/incident/770093 Wed, 19 Nov 2025 10:28:00 -0000 https://status.krotos.studio/incident/770093#869ac9cbd335dc7f881a7ff44be9af9863f5189e7738512d21aa0a690aa43724 The issue has been identified and a fix has been made. Video to sound should be processing videos as normal again. We will continue to monitor the fix. Thank you for your patience! v2s is unavailable https://status.krotos.studio/incident/770093 Wed, 19 Nov 2025 10:08:00 -0000 https://status.krotos.studio/incident/770093#ed73c7cf25bf3f770432ca55789a6621497d13eccdeccd8e3e22543985f0d38a Video to sound is failing to process videos at the moment. Our team is investigating the issue and will issue an update shortly. Checkout not working https://status.krotos.studio/incident/577009 Fri, 23 May 2025 09:37:00 -0000 https://status.krotos.studio/incident/577009#c83324c1897a8530af8fd8c3a46edf147603c566b1454e7445fc00d865ca847d Checkout now working Checkout not working https://status.krotos.studio/incident/577009 Thu, 22 May 2025 16:27:00 -0000 https://status.krotos.studio/incident/577009#772522a2657283eb5591201a5ffc1fcc2c665d943f9baac603da407dc80f2ce5 Checkout stopped working for roughly 15 hours. It is working again but maintenance is ongoing to fix the root of the issue. AAG Unavailable https://status.krotos.studio/incident/507721 Wed, 05 Feb 2025 15:24:00 -0000 https://status.krotos.studio/incident/507721#03cfcaf5c6d3e9f8ba39ff1113a55403e2d97ce7582daa527496fe4a6a1c2c66 We’re back! AAG should be up and running. Thanks for bearing with us. Go be creative with your ambience ideas! AAG Unavailable https://status.krotos.studio/incident/507721 Wed, 05 Feb 2025 07:19:00 -0000 https://status.krotos.studio/incident/507721#f4698f114bb75eba79ca6f326fb091658d4ce5de30c6acd81f5028a1bf543dac There is an ongoing incident with the Krotos Studio AI Ambience Generator (AAG) not being able to generate a useful result from a prompt or an image. The reason behind it has been identified, and we're currently working on a fix. Unreachable home page https://status.krotos.studio/incident/443206 Fri, 11 Oct 2024 23:02:00 -0000 https://status.krotos.studio/incident/443206#43ba0845cb81aaf7e0736d3a8afab8102bab9d57bc5fd84d97489de35ba75673 The incident was caused by one of our providers forbidding access to the home page. across multiple regions. The incident was resolved automatically, but let us know if you're having issues still LImited access to Krotos Studio https://status.krotos.studio/incident/398971 Wed, 17 Jul 2024 14:37:00 -0000 https://status.krotos.studio/incident/398971#3f80537f888d03743d6f8801d21d951d480beb3f4870617f1405ed9e887486f4 The issue has been resolved. We're currently writing some guardrails to avoid any such issue going forward. LImited access to Krotos Studio https://status.krotos.studio/incident/398971 Tue, 16 Jul 2024 15:15:00 -0000 https://status.krotos.studio/incident/398971#7a31d5c7ca66fe1350cab3fae204f9f6dc53f615d37e0462535c5c004bc6b3a7 We have identified the root cause, all affected users have had their access restored. If you're still facing an issue let us know, and we'll handle it ASAP. We'll keep investigating as for why it happened, and will keep you updated. Thank you for your patience. LImited access to Krotos Studio https://status.krotos.studio/incident/398971 Tue, 16 Jul 2024 12:00:00 -0000 https://status.krotos.studio/incident/398971#452877f7abada2fdc40ed8cc852f4651579fdc342079f33e9b2a7a5a2a0703bc The Krotos Studio tier functionality is limited for a small percentage of users. A fix is already in the works and will be deployed shortly. Unable to checkout https://status.krotos.studio/incident/394222 Fri, 05 Jul 2024 23:33:00 -0000 https://status.krotos.studio/incident/394222#b7b1fb05de8bdb2d0e23b4164979256b57c1657851b8637f35ef973c38e054a3 We've identified and resolved the issue. The fix is deploying on all regions as of this moment. Thank you for your patience. Unable to checkout https://status.krotos.studio/incident/394222 Fri, 05 Jul 2024 23:12:00 -0000 https://status.krotos.studio/incident/394222#8405ba931da0bce00e3dff1f25878eca9c93088a363c1ad6419095a1e77d3719 Thank for your response in the Krotos Studio Pro release. It appears our payment gateways have taken a beating. Currently you’ll be getting an error when trying to checkout. We are working on resolving that issue as soon as we can, so you’ll be able to get your hands on Krotos Studio.